JASS Holding ApS, CVR no. 27967493 (“Zonate”, “we”, “us” or “our”) is the data controller for the personal data we process when you visit www.zonate.com (“Website”) or purchase products from us. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, why we process it, how we share it, and your rights under the General Data Protection Regulation (GDPR).

1. Personal Data We Collect

We may collect the following types of personal data: identity and contact details such as name, email address, phone number, and billing/shipping address; order and payment information such as order history, payment method, and payment status; website usage data such as IP address, country, pages visited, click activity, and time spent; marketing preferences such as newsletter subscriptions and consent for marketing cookies; and customer support data such as correspondence with our customer service. We only collect the personal data necessary for the purposes described in this policy.

2. Purposes and Storage Period

We process your personal data for the following purposes:

Purchase and delivery: to process and deliver your orders, provide customer service, and fulfil warranty obligations. We store this data for the duration of the contract plus three years for warranty purposes, and financial records are kept for five years under the Danish Accounting Act.

Newsletter: to send you news, offers, and updates. We store this data until you withdraw consent or unsubscribe.

Checkout reminders: to remind you about uncompleted orders. The legal basis is legitimate interest. We store this data for up to 30 days unless the purchase is completed.

Website analytics and advertising: to improve our site and show relevant ads. Storage periods are stated in our Cookie Policy.

Customer support: to handle inquiries, complaints, and returns. The legal basis is legitimate interest and contract. We store this data for three years after the case is closed.

3. Third Parties

We share your personal data with our trusted third-party service providers who help us operate our business, including e-commerce platform and hosting services, payment processors, marketing and advertising services, analytics and website performance services, and shipping and logistics partners. We only share the information necessary for these providers to perform their services.

Some of these providers may be located outside the EU/EEA. In such cases, we ensure that appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses. We do not sell your personal data to third parties.

4. Cookies

We use cookies to ensure our website functions properly, analyse traffic, and personalise marketing. For details on the types of cookies we use and how to manage them, please see our Cookie Policy.

5. Your Rights

Under the GDPR, you have the right to access your personal data, rectify inaccurate or incomplete data, erase your data (“right to be forgotten”) when legally possible, restrict our processing in certain cases, object to specific processing including direct marketing, and request data portability to receive your data in a machine-readable format or transfer it to another controller.

To exercise your rights, contact us at support@zonate.com. You can also lodge a complaint with the Danish Data Protection Agency at Carl Jacobsens Vej 35, 2500 Valby, Denmark, telephone +45 33 19 32 00, email dt@datatilsynet.dk.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Effective date: 11/08/2025